Sales Policies

Sales Policies

I've won an auction, what do I do next?

Wait... We will send you a confirmation letter stating the final cost and how to pay within 2 business days.
But I'm in a rush! OK, we realize that happens. If this is the case, please read through the following instructions before making payment.

How much do I owe?

All of our auctions will state the shipping rate on the auction page (located below photo at top).
Add your winning bid to the shipping rate. This is the amount due.
Unless... If you are purchasing an item and it is being shipped to an Iowa address, you must add state sales tax. Taxes vary from county to county so please add the correct percentage for the county your item will be shipped to. (Winning bid + County Tax %) + Shipping = Amount due.

How do I pay using a credit card?

We can process credit card payments using PayPal. (www.paypal.com)
Sign up for PayPal or make payment here:
When making payment through PayPal, please include the following information:
1) Auction number
2) Your complete shipping address
Payment MUST be made to account sales@mcbia.com (Do not use capital letters)
Important Note: If you are paying with paypal we will only ship to a confirmed address. If you would like the item shipped to an address that is not confirmed with paypal, please use another method of payment.
We can also process Visa & MasterCard over the phone at (319) 845-2000. If you plan on calling in with a Visa or MasterCard and the total price is over $300 please be aware that we do require a signature verification form. This requires us sending you a fax to fill out necessary information, including your signature. Once the form is faxed back to us we will process the order.

How do I pay using a Personal/Business Check or Money Order?

Make checks or money orders payable to: Midwest Computer Brokers
Please send payment to:
     Midwest Computer Brokers
     Box 500
     Walford, IA 52351
Personal or Business checks are held for ten (10) business days to clear.
Include Shipping Address, and Auction Number
Include your email address if you would like UPS to send you a tracking number.

OK, I've paid, where's my item?

If you paid by check, shipment will be held for 10 business days for check to clear.
Money Orders and PayPal payments are processed immediately and will be shipped within two (2) business days.
All items sent UPS will automatically generate an email from UPS which will be sent to your email account, providing you with tracking information. This may take a couple days.

Can I come pick up my item at your location?

Anyone is welcome to pick up their item(s) from our warehouse during business hours for no additional fee. Our physical address and a map to our location can be found HERE.
If you plan to pick up your item(s) from our warehouse please let us know in advance so we can have it ready when you arrive.
Important Note: Any item that is picked up from our facility will be charged 6% sales tax. Internet purchases are not exempt from sales tax if they are picked up in person or shipped within the state.

I have more questions about the item or your policies.

If you have a question about the product, please use the "Ask seller a question" option on the auction.
Email technical support at support@mcbia.com
Contact us directly.
     email: sales@mcbia.com
     office: (319) 845-2000
     fax: (319) 845-2002
     store: (319) 845-2075
     Monday - Friday 9:00 a.m. - 5:00 p.m. (central time)
     Saturday 9:00 a.m. - 1:00 p.m. (store only)

Giving and receiving Feedback:

If you feel the need to post a neutral or negative feedback, please contact us first. We strive to have 100% satisfaction and we will do everything in our power to turn it into a positive!
MCBIA will respond to all feedbacks left for us within two business days.

Additional Sales Information: